Terms of service

Welcome to We MOM™. These Terms & Conditions ("Terms") govern your access to and use of the We MOM™ website, products, services, and related content (collectively, the "Services").

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.

We MOM™ reserves the right to update these Terms from time to time. The latest version will always be posted on this page.

1. Use of Our Website

You may use the We MOM™ website for lawful purposes only.

By using our website, you agree not to:

  • Violate any applicable federal, state, or local laws.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the operation or security of our website.
  • Submit false, misleading, or fraudulent information.
  • Copy, reproduce, distribute, or commercially exploit our website content without permission.
  • Use automated systems, bots, scraping tools, or similar methods to collect information from our website without our written permission.

We reserve the right to restrict or terminate access to our Services if we reasonably believe these Terms have been violated.

2. Eligibility

By using our Services or placing an order, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

If you use our Services on behalf of another person or organization, you represent that you have authority to accept these Terms on their behalf.

3. Our Products

We MOM™ makes reasonable efforts to ensure that product descriptions, photographs, measurements, colors, and other information displayed on our website are accurate.

However:

  • Colors may appear slightly different depending on your device and screen settings.
  • Product measurements may have minor manufacturing variations.
  • Product appearance may vary slightly from photographs.
  • Product specifications, materials, colors, and availability may change without notice.

We reserve the right to discontinue products, modify product specifications, or limit product quantities at our discretion.

4. Product Information and Use

Our products are designed for personal, everyday use.

Product information provided on our website is for general informational purposes and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have questions about whether a product is appropriate for you, particularly during pregnancy, postpartum recovery, or other health-related circumstances, consult a qualified healthcare professional before using it.

Always follow the product instructions and use products according to their intended purpose.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is not considered accepted until we process and confirm it.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized transactions
  • Incorrect customer information
  • Unusually large or suspicious orders
  • Violations of these Terms

If we cancel an order after payment has been received, we will provide an appropriate resolution, which may include a refund to the original payment method.

Please review your order carefully before completing checkout.

6. Prices and Payments

All prices displayed on our U.S. store are shown in U.S. dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time.

The price applicable to your purchase is the price displayed at checkout when you place your order.

We use third-party payment providers to process payments. By placing an order, you authorize the applicable payment provider to process your payment.

You confirm that:

  • The payment information you provide is accurate.
  • You are authorized to use the selected payment method.
  • You authorize us or our payment provider to charge the applicable amount for your order.

7. Promotions and Discounts

From time to time, We MOM™ may offer promotional codes, discounts, or special offers.

Promotional offers may have additional terms, including:

  • Expiration dates
  • Minimum purchase requirements
  • Product exclusions
  • Usage limits
  • One-time-use restrictions

Unless specifically stated otherwise, promotions cannot be combined.

We reserve the right to modify or cancel a promotion where permitted by law.

8. Shipping and Delivery

We MOM™ currently ships to customers in the United States.

Orders are generally processed within 1–3 business days.

Estimated shipping time is approximately 5–10 business days after shipment, unless otherwise stated on the product or checkout page.

Delivery times are estimates and may vary due to:

  • Carrier delays
  • Weather
  • Holidays
  • Address-related issues
  • Customs or transportation delays
  • Other circumstances outside our reasonable control

We are not responsible for delays caused by circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address at checkout.

9. Replacement and Refunds

Our standard customer-service approach is replacement first.

If you receive a damaged, defective, or incorrect product, please contact us within the timeframe specified in our Replacement & Refund Policy.

We may request photographs, videos, order information, or other details to review your request.

Where an issue is confirmed, we will generally attempt to provide a replacement.

If a replacement is unavailable or cannot reasonably resolve the issue, we may provide another appropriate resolution, which may include store credit or a refund.

Nothing in these Terms or our Replacement & Refund Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

For complete details, please review our Replacement & Refund Policy.

10. Changes to Orders

We process orders as quickly as possible.

If you need to change or cancel an order, contact us immediately after placing it.

We cannot guarantee that cancellation or modification requests can be accommodated once an order has entered processing or has been shipped.

If an order can no longer be changed or canceled, you may be subject to the terms of our Replacement & Refund Policy.

11. Intellectual Property

All content available through the We MOM™ website, including but not limited to:

  • Brand names
  • Logos
  • Product names
  • Photographs
  • Graphics
  • Videos
  • Text
  • Designs
  • Product descriptions
  • Website layout

is owned by or licensed to We MOM™ and may be protected by applicable intellectual-property laws.

You may access and use our website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

12. Customer Reviews and Feedback

If you submit a review, testimonial, photograph, suggestion, comment, or other feedback to We MOM™ ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and publish that Feedback for business, marketing, promotional, or operational purposes, subject to applicable law.

You represent that:

  • You own or have the necessary rights to submit the Feedback.
  • The Feedback is truthful to the best of your knowledge.
  • The Feedback does not violate another person's rights.
  • The Feedback does not contain unlawful, misleading, defamatory, or infringing material.

We reserve the right to remove or decline to publish Feedback that violates our policies or applicable law.

13. Third-Party Services and Links

Our website may use or provide access to third-party services, including payment processors, shipping providers, fulfillment services, analytics services, advertising platforms, and other technology providers.

We do not control third-party services and are not responsible for their independent policies, content, availability, or practices.

Your use of third-party services may also be subject to the third party's own terms and privacy policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Because our store uses Shopify and may use third-party services such as payment processors, fulfillment providers, analytics tools, and advertising platforms, information may be processed by those providers in accordance with their own privacy policies.

15. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.
  • The website will be completely free of errors.
  • All information will always be current or complete.
  • Every product will remain available.
  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, We MOM™, its owners, employees, affiliates, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, except where such limitation is prohibited by law.

Our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless We MOM™, its owners, employees, affiliates, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of our Services.
  • Your violation of another person's rights.
  • Your misuse of our website or products.

This obligation does not apply to the extent a claim results from our own unlawful conduct or circumstances where indemnification cannot legally be required.

18. Termination

We may suspend or terminate your access to our Services if you violate these Terms or engage in activity that may harm our business, website, customers, or service providers.

Termination does not affect obligations or rights that arose before termination or provisions that are intended to continue after termination.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, Services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms will be governed by applicable law, without regard to conflict-of-law principles, except to the extent that applicable consumer-protection laws provide otherwise.

Nothing in these Terms is intended to deprive you of rights or protections that cannot legally be waived under the laws applicable to you.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Replacement & Refund Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement governing your use of our Services, except where applicable law provides otherwise.

23. Contact Us

If you have questions about these Terms & Conditions, please contact us:

We MOM™
Email: wemom.team@gmail.com

For order-related inquiries, please include your order number so our customer support team can assist you more efficiently.

We MOM™ — Designed for Motherhood.